Can a Competitor File a False Copyright Claim Against Your Shop? What the DMCA Says
Direct answer: The US DMCA describes a copyright notice-and-counter-notice process. It requires the sender to state under penalty of perjury that they are authorized to act for the rights owner, and it makes a person who "knowingly materially misrepresents" that material is infringing liable for damages. This covers US copyright notices only; trademark complaints and marketplace policies work differently. It is not legal advice.
TL;DR: A copyright notice under the DMCA must include a good-faith statement and a sworn statement of authority. Knowing, material misrepresentation can make the sender liable. If you believe your listing was removed by mistake, the DMCA describes a counter-notice, and the platform may restore the material after a set window unless the sender files a court action. Marketplace processes sit on top of this, so read your platform's own rules. A lawyer can advise on a specific claim.
What a DMCA notice must say
Section 512(c)(3) of the Copyright Act lists what a valid notice includes. Two elements matter here. The sender must state "that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law." And the sender must state "that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."
The sworn part is the authority to act for the owner. The statute does not say a notice has to be correct in every respect before a platform may act on it, and this guide does not claim a notice is checked for accuracy before removal.
Why a platform may remove before a dispute is settled
Section 512(g)(1) says a service provider "shall not be liable to any person for any claim based on the service provider's good faith disabling of access to, or removal of, material or activity claimed to be infringing ... regardless of whether the material or activity is ultimately determined to be infringing." That protection is subject to section 512(g)(2), which requires the provider, for the covered subscriber material, to notify the subscriber and follow the counter-notice and restoration steps. This can explain removal before a dispute is settled; how a particular marketplace behaves depends on its own policy.
What happens to someone who sends a knowingly false notice
Section 512(f) provides that "Any person who knowingly materially misrepresents under this section ... that material or activity is infringing ... shall be liable for any damages, including costs and attorneys' fees, incurred by the alleged infringer ... who is injured by such misrepresentation, as the result of the service provider relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing" (the sentence continues to cover replacing removed material).
Read the wording closely. The standard is "knowingly" and "materially". A notice that is wrong because the sender was mistaken is a different thing from one the sender knew was false. Whether a given notice meets the standard is a question for a court, and this guide does not say any particular notice would.
If you think a notice was a mistake or worse
The DMCA also describes a counter-notice. It includes "A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled." After a valid counter-notice, the provider replaces the removed material "not less than 10, nor more than 14, business days following receipt of the counter notice, unless its designated agent first receives notice from the person who submitted the notification ... that such person has filed an action seeking a court order to restrain the subscriber from engaging in infringing activity."
That is the statutory outline. A marketplace may run its own version of it, with its own forms and timing, so check your platform's policy and the notice itself. Because the counter-notice is sworn, do not file one unless you hold that belief. Our guides on how to file a DMCA counter-notice and the first 24 hours after a takedown cover the steps, and responding to an IP notice on Etsy covers a platform-specific process.
Copyright is not the only kind of claim
A complaint can also be about a trademark or another right. Those do not run through the DMCA notice-and-counter-notice process described above, and a false-claim remedy like 512(f) is a copyright provision. See trademark vs copyright for the difference.
What to keep
- The notice itself, with the sender's name and what it identifies.
- Your listing, purchase receipt, license file and design source files, so you can show where your design came from.
- Any messages with the sender or the platform.
Where a preflight helps
A BundleShield preflight is a check you run before you list, not a response to a notice. It takes your ZIP with the license text inside and flags brand-name patterns in filenames and readable license text, byte-identical duplicates and unsafe active content, with a per-file result of Clear, Review or Remove and the reason attached. It does not scan the artwork and cannot say whether a notice is valid or false. Clear means no issue flagged by these limited checks. The checks are rule-based: every upload is checked against the same rubric, the same way. A risk check, not legal clearance. See what a report looks like on the sample report page.
Sources
- 17 U.S.C. 512, limitations on liability relating to material online: https://www.law.cornell.edu/uscode/text/17/512
- Quotes checked verbatim against the live source on Oct 1, 2026.
